Snapshot vs snapshot
Smith.ai AI Receptionist vs Upfirst
Both columns are the recorded fields for that service. A lower price is visible in the table. This page does not turn that into a rating.
| Field | Smith.ai AI Receptionist | Upfirst |
|---|---|---|
| Type | AI (human backup) | AI |
| Verification | Verified from vendor page | Verified from vendor page |
| Last verified | October 14, 2026 | October 14, 2026 |
| Source | smith.ai | upfirst.ai |
| Trial | Free plan (25 calls/mo); month-to-month, 30 days notice | 14-day free trial |
| Trades | HVACPlumbingElectricalRoofingDentalMedicalLawReal estateSalonsLandscapingPest controlCleaningProperty managementChiropracticInsuranceSmall business, legal | HVACPlumbingElectricalRoofingDentalLawReal estateAuto repairSalonsLandscapingPest controlCleaningVeterinaryProperty managementRestaurantsChiropracticInsuranceSmall business, legal |
| HIPAA | unknownEvidenceno HIPAA mention found on vendor pages checked | Yesupfirst.aiEvidenceline email and chat support with faster response times. BAAs for compliance Business Associate Agreements for HIPAA-regulated businesses. Need a custom plan? Ask about enterprise pricing. Our virtual receptionist can handle a |
| Languages | Spanishsmith.aiEvidencece. Bilingual fluency Conversational fluency in English and Spanish, so you can serve a more diverse client population without | ria. Read more Bilingual answering If your customer base is Spanish-speaking, bilingual agents are available to you. Read more | 35+ languages, French, Korean, Russian, Spanish, Vietnameseupfirst.aiEvidence4/7. A A A Speaks 35+ languages Upfirst answers in English, Spanish, and 35+ other languages, and switches when a caller does. | ages, and switches when a caller does. Listen · 0:43 Korean French English Spanish Russian Vietnamese (212) 555-0123 Caller ¿H |
| Call transfer | Yessmith.aiEvidencellers say yes when asked to schedule a consult. We make sure to ask. 77% Complex or urgent matters are routed Transfer the call to your team or one of our Live Agents immediately when needed. 3 Sync & Convert Always Case synced to CRM Tr | Yesupfirst.aiEvidence. Listen · 0:56 September 2026 Mon 7 Tue 8 Wed 9 12 PM 1 Patty Miller Booked by Upfirst 2 3 4 Integrates with Transfers calls with context With warm transfers, your agent tells you who's calling and what they need, so you can decide wh |
| Booking | Yessmith.aiEvidences. Lead qualification Qualified leads are identified by the most desirable case attributes, specified by you. Appointment booking Convert more leads by scheduling consultations live on the call, no follow-up required. Payment collection Re | Yesupfirst.aiEvidenceIncluded with all plans AI receptionist Answer every call, 24/7. Call routing Send calls to the right place. Appointment scheduling Book straight into your calendar. 1-800 numbers Call recording Call screening Lead qualification Order taking |
| Integrations | HubSpotSalesforceClioMyCasePracticePantherLawmaticsFilevineServiceTitanZapierCalendlySlackMicrosoft TeamsAcuityCloseActiveCampaign | ZapierClioGoogle CalendarOutlookCalendlyAcuitySquare |
| Lowest parsed monthly | $0Free | $24.95Starter |
| Cost at 200 calls | $462.50Pro 75Pro 75: $150 + (200 − 75) × $2.50 = $462.50. | $159.95ProPro: $159.95 monthly includes 300 calls, so 200 calls adds $0. |
| Note | No note recorded | No note recorded |
| Annual | n/a | 20% off |
| Bookings | AI scheduling (Calendly etc.) | Google, Outlook, Clio, Acuity, Calendly, Square |
| Call Transfer | to live human agents | warm |
| HIPAA | n/a | BAA on Custom |
| Integrations | Clio, Zapier | Zapier |
| Languages | n/a | 35+ |
| SMS | n/a | in-call texting |
| Spam | up to 10% strike allowance | n/a |
Smith.ai AI Receptionist plans
| Plan | Monthly | Included | Overage |
|---|---|---|---|
| Free | $0 | 25 calls | $3.00/call |
| Pro 75 | $150 | 75 calls ($2.00/call) | $2.50/call |
| Pro 150 | ~270 (150 x $1.80) | 150 calls | $2.30/call |
| Pro 300 | ~500 (300 x $1.67) | 300 calls | $2.17/call |
| Enterprise | $500 | 300 calls+ ($1.67-1.60/call) | $2.17-2.10/call |
Upfirst plans
| Plan | Monthly | Included | Overage |
|---|---|---|---|
| Starter | $24.95 | 30 calls | $1.50/call |
| Premium | $59.95 | 90 calls | $1.00/call |
| Pro | $159.95 | 300 calls | $0.75/call |
| Scale | $299 | 600 calls | $0.70/call |
| Custom | contact sales | 600+ | volume |